Eidos - The NHS Check-in Queue Busting Kiosk

A kiosk for demanding applications

20 June 2024

By Nick Lidington

The demand on the NHS is immense and even more so for  blood testing and MRI scanning etc. self service check-in for screening services is the only way of providing a high level service for the number of patients wanting it. 

You know that if the kiosk check-in is not running there is chaos. The self service kiosks have to be fundamentally reliable and capable of the load. 

Its why most NHS hospitals are using the Eidos kiosk, along with the Swiftqueue slef check-in software, as they know they can rely on the Eidos and the attentive K4B customer service to ensure the self service is running 24/7.

The Eidos kiosk was designed with DDA in mind to ensure full accessibility for all and with durability and resilience in use over many years. In essence The SWIFTq/Eidos is the NHS check-in kiosk.

NHS customers using self check-in for patient clinics

The list of hospitals using the SWIFTq/K$B self check-in system is shown to the right. Some have been using kiosks for 10+ years

  • NHS Dartford and Gravesham NHS Trust – Dartford & Gravesham
  • NHS Arden and Greater East Midlands Commissioning Support Unit – George Eliot Hospital
  • NHS London North West University Healthcare – Northwick Park Hospital
  • North Middlesex University Hospital – North Middx Hospital
  • NHS West Suffolk NHS Foundation Trust 
  • NHS Chesterfield Royal Hospital NHS Foundation Trust – Chesterfield Royal Hospital
  • NHS Thanet Clinical Commissioning Group – Thanet – across 14 DR Surgeries
  • NHS Greater Preston CCG – Lytham Rd Surgery
  • NHS Vale Royal Clinical Commissioning Group -  Vale Royal Hospitals
  • NHS South Cheshire Clinical Commissioning Group - South Cheshire hospitals
  • NHS Hounslow Clinical Commissioning Group  - NHS Hounslow
  • NHS Harrogate and District NHS Foundation Trust – Harrogate Hospital
  • Combined Healthcare NHS trust
  • University Hospitals Coventry and Warwickshire NHS Trust
  • NHS Chorley & South Ribble CCG – The Chorley Surgery
  • Solihull NHS Care Trust Headquarters
  • NHS Doncaster CCG – Conisbrough Group Practice
  • NHS Berkshire shared Services
  • Berkshire Healthcare NHS Foundation Trust
  • Leeds Teaching Hospital NHS Trust
  • NHS Corby CCG
  • The Christie NHS Foundation Trust
  • Derbyshire Hospitals NHS Foundation Trust
  • West Midlands Ambulance Service NHS FT
  • North Bristol NHS Trust
  • 2Gether NHS Foundation Trust
  • NHS Lincolnshire CCG) - Welton Family health centre
  • Royal Surrey NHS Trust
  • Booking Labs