Blogs
18/6/25: Grumpy people with self service technology
19/6/25: Getting Value
19/7/25: The Silent takeover of everyday spaces
24/7/25: R-E-L-I-A-B-I-L-I-T-Y - Who cares now that AI is here
21/8/25: Customer Happiness is the new currency of business
16/9/25: Enduring Customer Satisfaction needs kiosk technology PLUS the human connection